Toll Free: 1800-258-8000

Frequently Asked Questions

You cannot ask a new question, because you do not have the needed permissions.
Not sure about what cloud plan to choose?

We have team of experts who can assist you in choosing the right cloud hosting plan to suit your needs economically.

My website is very slow with other Vendors, Will there be any improvement If I move to your cloud setup ?

Yes. We have team of 150 web developers working with us, We can help you to move to our high availability cloud and reduce the website loading time.

How am I billed?

Monthly or Flexible billing. Please contact our support to know more

What level of support can I expect?

24/7/365 via phone and email & chat support

HostingRaja Cloud is based on high availability cluster setup?

Yes. HostingRaja cloud is a combination of hundreds of resources build together to provide high availability. For example, currently our cloud setup has around 10 hypervisors, If there is a failure of one server (highly unlikely), your web application will be moved to another healthy server automatically with-in 15 seconds. Even if there is a hard disk failure (As we are using cutting-edge storage system, disk failure is almost not possible) , Your application data is written in multiple harddisk using stripping & mirroring technique.

What is Managed Service?

We strongly recommend all our clients to go for managed services. In managed services the following are covered

  • Backup & Restore
  • Firewall configuration & Management
  • Restarting & maintenance
  • Malware Detection & Removal
  • Service Management
  • Monitor Your Environment Multiple Ways and Respond 24x7x365
  • System Administration & Troubleshooting
  • Maintain Network Uptime and Provide Guarantee
  • Maintain Hardware Uptime and Provide Hardware Replacement Guarantee
  • Respond to Configuration Issues Quickly & Correctly
  • Respond to Data Center and Network Issues Quickly
My Web servers are safe behind firewall?

All our cloud setup is behind a latest firewall.

How quickly you can setup a cloud for me ?

5 to 10 Minutes. If you have any specific requirement, then it might take more time. But mostly we deliver cloud setup up to 96GB RAM in about 5 to 10 Minutes.

Can I scale up my cloud server anytime?

Yes, You can scale up your cloud configuration to any larger configuration any time you want.

Do you offer backup service?

Yes, We strongly recommend our users to take the managed service, Which includes backup & restore also

How much does it cost?

Please click on the Pricing menu.

How will you handle the hardware disaster?

This is a nightmare for you (business owner) and us (service provider). But thanks to the cutting-edge cloud hosting technology. High availability hosting makes it easy to recover for any hardware disaster like disk crash or motherboard failure or any other hardware problem. As the complete web application or server runs on a virtualization environment, the image or the server will be moved across different hardware automatically when there is a failure.

Difference between Cloud servers & dedicated servers?

You can setup & run your server with-in 5 to 10 Minutes. You can scale your web application on the fly without any delay or any additional investment from your side. Dedicated server setup & running generally takes days and scaling & extending is not possible, doing so will require more additional investment.

What is Clustering & High Availability?

A cluster is two or more integrated linux or windows servers that create a high availability, higher scalability environment. The advantage of hostingraja cloud for high availability is seen if one node fails, another node in the cluster can take over the workload of the failed node, and users see no interruption of service. Most of the recent web applications choose HostingRaja Cloud for increased application performance and more number of users that can be supported.You can think of a cluster of servers as if they were a single, unified computing resource. With the total redundancy of multiple servers, the cluster can help achieve greater system uptime.

More Questions

Please contact our 24/7 support team over Phone / Email / Chat support.